Help Desk
Monday - Friday 
7:00 am - 4:00 pm

P: (540) 464-7643
F:  (540) 464-7222
Help@vmi.edu
Email IT Webmaster

Information Technology
315 Nichols Engineering
Virginia Military Institute
Lexington, VA 24450

Voicemail

Unity Voicemail Quick Key Reference

Voicemail Enrollment – On Post 

  1. Dial 7070 from your phone to enter the Unity voicemail system. You will be greeted by the Unity attendant and asked to enter a password. The default password you will use is 112233.
  2. The Unity attendant will direct you to record a name to associate with this voicemail account. You will be able to review your recording and either save it or re-record it until you are satisfied.
  3. The Unity attendant will ask you to record your greeting. This is the default greeting callers will hear when they are transferred to your voicemail. If you choose to not record a greeting, users will hear a generic unavailable message with the name recorded in step 2 inserted into it. You will be able to review your recording and either save it or re-record it until you are satisfied.
  4. The Unity attendant will ask you to change your password. Your new password must be a minimum of 6 characters. This is the password you will use to access your voicemail over the telephone. All email access to voicemail is controlled by your domain password, so users will no longer have to maintain a separate password for the voicemail access via email.
  5. The Unity attendant will ask you if you wish to be listed in the dial-by-name directory. Enabling this option allows incoming callers to reach you as long as they know your name. By default this is enabled for all users. If you are a user who normally has an assistant answer their phone, you should choose to not be listed in the dial-by-name directory; we will arrange to have your name listed with the phone number associated with your assistant at a later date.
  6. You are complete with the enrollment process. To access your Unity voicemail again, dial 7070 or just check your email!

Voicemail Enrollment – Off Post 

  1. Dial 540-464-7070 from an off-post phone to enter the Unity voicemail system. You will be greeted by the Unity attendant. Press the star (*) button to enter the enrollment process. You will be asked to enter your ID, which is your VMI 4-digit phone extension. You will then be asked to enter a password. The default password you will use is 112233.
  2. The Unity attendant will direct you to record a name to associate with this voicemail account. You will be able to review your recording and either save it or re-record it until you are satisfied.
  3. The Unity attendant will ask you to record your greeting. This is the default greeting callers will hear when they are transferred to your voicemail. If you choose to not record a greeting, users will hear a generic unavailable message with the name recorded in step 2 inserted into it. You will be able to review your recording and either save it or re-record it until you are satisfied.
  4. The Unity attendant will ask you to change your password. Your new password must be a minimum of 6 characters. This is the password you will use to access your voicemail over the telephone. All email access to voicemail is controlled by your domain password, so users will no longer have to maintain a separate password for the voicemail access via email.
  5. The Unity attendant will ask you if you wish to be listed in the dial-by-name directory. Enabling this option allows incoming callers to reach you as long as they know your name. By default this is enabled for all users. If you are a user who normally has an assistant answer their phone, you should choose to not be listed in the dial-by-name directory; we will arrange to have your name listed with the phone number associated with your assistant at a later date.