Grievance Procedures

Any cadet who feels he or she has been unfairly denied an accommodation may file a written grievance report to the Director of the Office of Disabilities Services (ODS) outlining all aspects of his/her complaint (i.e. details of the grievance and/or incident).  If the grievance is in regards to a decision made by the Director of ODS, a written request can be submitted to the Director of ODS requesting written feedback regarding the rationale of any decisions / actions taken by the ODS in regards to the cadet. Written feedback regarding the complaint and rationale for decisions made by the Director of the Office of Disabilities Services will be provided to the cadet within one week of the date the complaint was received.

If the cadet feels the Director’s response is unsatisfactory, he or she may then submit a written request of further review to the Dean of the Faculty. The Superintendent may make the final review. Grievance reports submitted to the Director of ODS, the Dean, or the Superintendent may take up to one week or more for a thorough investigation depending on the nature of the complaint.  The cadet will be informed and updated regarding the status of his/her complaint.

After the complaint has been reviewed, written notice will be provided to all parties involved regarding the outcome of the investigation. A cadet who is not satisfied with VMI’s response may appeal to:

Office for Civil Rights
U.S. Department of Education
400 Maryland Ave, SW
Washington, DC 20202-1475
Phone: (202) 245-8300
TTY: (877) 521-2172
Fax: (202) 245-8301

Office for Civil Rights

While the review is in process, the cadet is entitled to continue to receive any accommodation recommended by the Director of Disabilities Services.

Any faculty or staff member who wishes to question an accommodation or related ruling concerning a cadet should first contact the Director of Disabilities Services. If the Director’s response is found to be unsatisfactory, a written appeal can then be made to the Dean of the Faculty. The Superintendent may make the final review. While the review is in process, the cadet is entitled to continue to receive any accommodation recommended by the Director of Disabilities Services.