Bookstore Customer Service Team Members

Posted Thursday, March 29, 2018

***These are not VMI or Commonwealth of Virginia (State) positions***

Follett Corporation, which manages VMI’s on Post Bookstore Operations, has part time, hourly openings:

Temporary Retail Team Member –  #36035 

This position greets customers, assists customers with store inquiries, answers the phone and/or directs callers, tabulates purchases using the register for transactions. Use safe money handling procedures and secure transaction practices.
Greet customers and render assistance as necessary responding to inquiries of products and merchandise.


  • 0 - 12 months of previous retail or clerical experience preferred.
  • Strong customer service skills including effective communication.
  • Computer literacy.
  • Ability to prioritize and organize workload.

Team Member 1 -  #36026

Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Answers phone and responds to inquiries or direct calls for appropriate resolution. Operates cash register tabulating transactions, accepting payments, giving change, bagging purchases and processing employee or faculty discounts as appropriate. Starts up and shuts down register, trouble shoots, and counts down the register, perform cashier audits, etc. Balances the cash drawer including checks and the credit card receipts and student charge slips. 


  • 0 - 3 years of previous experience
  • High School Degree or equivalent
  • Strong customer service skills including effective communication
  • Computer literacy
  • Ability to prioritize and organize workload

To apply, please go to Follet Corporation’s Website:, Browse Retail Jobs, and look for these position titles in Lexington, Virginia at VMI.

Human Resources