Help Desk
Monday - Friday 
7:00 am - 4:00 pm 

Self Service Portal

P: (540) 464-7643
F:  (540) 464-7222
Email IT Webmaster

Information Technology
315 Nichols Engineering
Virginia Military Institute
Lexington, VA 24450

2014-02-20, 1000 hours - External Phone Services Outage

Information Technology scheduled a firewall upgrade yesterday, February 19th in the evening which affected off-Post phone and email services.  The upgrade was successful; however, an unrelated hardware failure occurred at approximately 1730 hours which disrupted all off-Post phone services until approximately 1900 hours.  Off-Post calls could not be made or received during this time.  The issue was resolved and all services restored.

If you should experience a Post-wide outage after normal business hours, please call the Help Desk at 7643 and follow the instructions provided for reporting an urgent issue.  This will send a page to the administrator on call.