Network Passwords

Network account passwords (CADETS…your network password is NOT your email password) should be maintained by using Self Service Password; read the document Registering in Self Service Password for details.

Faculty/Staff: If you have not previously enrolled, follow the instructions below:

Cadets: If you have not previously enrolled or are requesting a password reset for your email account, follow the instructions below:

You MUST follow the below instructions or your request cannot be completed.

  1. Upload an image of your photo ID (ex: driver’s license) in the “Box widget” below. Box Widget is compatible with Internet Explorer, Edge, Firefox, and Chrome only.
    1. Name your document in this format: PasswordResetRequest_LastName_FirstName
  2. Send an Email to help@vmi.edu after you have uploaded your photo. The email MUST include the following information:
    1. Confirm that photo has been uploaded
    2. Tell us what account password you need reset (PostView/Canvas OR your VMI email account, OR PostView/Canvas, and your VMI email account). **if you are requesting a password reset for your VMI email account, please provide an alternate email address we can send the temporary password to.**

These methods are the only alternatives. Do not call the IT office to request a password change unless you are experiencing a problem with SSP. The Help Desk will answer questions over the phone, but your password cannot be changed without the proper verification/documentation.