UPDATES TO FALL 2020 - Operational updates and official communication from VMI Superintendent Gen. J.H. Binford Peay III '62 are available. More

Network Passwords

Network account passwords (CADETS…your network password is NOT your email password) should be maintained by using Self Service Password; read the document Registering in Self Service Password for details.

Faculty/Staff: If you have not previously enrolled, follow the instructions below:

Cadets: If you have not previously enrolled or are requesting a password reset for your email account, follow the instructions below:

You MUST follow the below instructions or your request cannot be completed.

  1. Upload an image of your photo ID (ex: driver’s license) in the “Box widget” below. Box Widget is compatible with Internet Explorer, Edge, Firefox, and Chrome only.
    1. Name your document in this format: PasswordResetRequest_LastName_FirstName

  2. Send an Email to help@vmi.edu after you have uploaded your photo. The email MUST include the following information:
    1. Confirm that photo has been uploaded
    2. Tell us what account password you need reset (PostView/Canvas OR your VMI email account, OR PostView/Canvas, and your VMI email account). **if you are requesting a password reset for your VMI email account, please provide an alternate email address we can send the temporary password to.**

These methods are the only alternatives. Do not call the IT office to request a password change unless you are experiencing a problem with SSP. The Help Desk will answer questions over the phone, but your password cannot be changed without the proper verification/documentation.